Our policy is simple – “Make It Right.”
Our goal is 100% customer satisfaction.
If you have any problems with merchandise you’ve purchased from us in our studio or online, please visit the CONTACT US page to send us an email message describing your situation. If you’d rather use the phone, please call 250.637.1366
Upon being contacted, we will review your case and do what needs to be done to “Make it Right.” Refunds are rarely necessary, but can be issued if no other resolution is appropriate. DIGITAL FILES ARE NON-REFUNDABLE.